Who we are
Apamea Tech CA offer on-site technical support services to residential and commercial customers
What information we collect
our website will collect visitors IP address for filtering and security purposes, visitors are not requested to provide any other kind of information browsing the website pages and contents, unless visitors/customers are intended to request services from Apamea Tech CA through our webform page “Request support / Contact us” in this case our website will request the visitors to provide their name, email, phone number, preferred method to contact, requested service, city, and once we contact the visitors/customers and agreed on on-site service in this case visitors/customers are required to provide the full residential / commercial address in order for the service provider to schedule an on-site visit, same information are required when visitors/customers contact Apamea Tech by phone, we don’t store/hold/keep any customer financial data like credit card information on file.
Media
most of the media, news and information we use in our website owned by Apamea Tech CA, unless were copied from other websites, we shall provide a source link to the original content website, we use free content from pexels, freepik, and many Generated with AI, as long the media was free to use and has no copy rights. Any media you provide us, agree to allow us have access to, is strictly restricted to the service provider only during any operation such as copy, backup, restore, extract and transfer only, and we don’t keep or save any media belongs to you once the work order is completed.
Cookies
our website may use the minimum required cookies to save your browser setting, we may use cookies to determine whether or not you are logged in or not, if a login is required or not, and if you have selected specific options for services in our webform, our website needs these cookies to maintain your selections.
Embedded content from other websites
articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
your data is yours only, Apamea Tech doesn’t provide any kind of data or information we collect from our customers to any other third party, all your information are saved in our website database only for the purpose of communication with customer and records of what type of services you requested, and what type of service we provided you, date of service request and completion, invoice, customer name, phone, email, address and device type.
How long we retain your data
our retention policy is to keep data and records 5 years from the date information were written into our website database, for records and legal purposes.
What rights you have over your data
you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
visitor IP address may be checked through an automated spam detection service, or kept internally in Apamea Tech CA systems.